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FREE SHIPPING ON ORDERS OVER 100 EUROS!!

Or

COLLECT IN OUR STORE IN EINDHOVEN:

Heuvel Galerie 153 - 5611DK - Eindhoven.

Delivery time and shipping costs!

You can have your order delivered to your home or to another specified address. All orders are delivered by PostNL.   

Your order will be delivered to your home within 3 working days.

Shipping/processing costs are charged for every order:

Delivery via PostNL:

Delivery costs are as follows:

• Netherlands € 7.30 free from 100 euro
• Belgium € 9.45 free from 100 euro
• Germany € 9.45 free from 100 euro
• UK € 12.95 free from 150 euro
• Rest of Europe € 12.95 free from 150 euro
• USA € 16.95 free from 150 euro
  

Lab10 delivers online orders worldwide.

- Have your order delivered by PostNL!  

If you are not home the first time, PostNL will offer the package again the next day. If the package cannot be delivered both times, PostNL will take your shipment to the nearest PostNL Service Point. The package will remain at the PostNL Service Point for three weeks and will then be returned to us.

In some cases, the package must be signed for upon receipt. For more information, please visit www.postnl.nl

Different delivery address!

You can also choose to have your order delivered to a different delivery address. This is convenient if you are sending the order as a gift or want it delivered to your workplace, for example.

Cancelled items!

We constantly monitor our online assortment with the utmost care. For the delivery of your order, we depend on several factors. Unfortunately, in exceptional cases, it may happen that during the processing of your order, a product you ordered is no longer in stock or does not meet our quality requirements. In this case, the purchase price of the item, including shipping costs, will be credited to you.

* To meet the stated delivery times, we work with PostNL. Currently, 98% of all orders are delivered within the stated time.

ABOUT EXCHANGES AND RETURNS

How long can I return an online order?

You can return your order within 30 days of receipt.

How can I return an order?

We have made returns as easy as possible and the reason for returning is not important.

You will find a return label with your order. Stick it on the box and drop off the package at a PostNL service point. We can't make it any easier. Click HERE  for a PostNL service point near you.

What rules apply to returning different items?

Returned items will only be accepted if they are unused and, as far as possible, packaged in their original packaging with the price tag or sticker attached.

- Trying on clothes once is not considered use.

- Books, CDs, DVDs, games, and cosmetics can only be returned in unopened packaging.

- Some items cannot be returned. These include:

- Gift cards

- Products customized to your specifications

- Items that are clearly personal in nature or cannot be returned due to their nature.

- Audio and video recordings and computer software with broken seals.

- Size/color exchange!

Do you want to exchange an item for the same item in a different size or color? You can return your order within the viewing period. And you simply place your new order as you normally would. An order for the same item in a different size or color counts as a new order.

Are there costs associated with returns?

Yes, return shipments are at your own expense. 

Different delivery address!

You can also choose to have your order delivered to a different delivery address. This is convenient if you are sending the order as a gift or want it delivered to your workplace, for example.

Direct delivery from the manufacturer

In some cases, you will receive your order directly from the manufacturer. You will be contacted regarding the delivery of your order.

Cancelled items!

We constantly monitor our online assortment with the utmost care. For the delivery of your order, we depend on several factors. Unfortunately, in exceptional cases, it may happen that during the processing of your order, a product you ordered is no longer in stock or does not meet our quality requirements. In this case, the purchase price of the item, including shipping costs, will be credited to you.

* To meet the stated delivery times, we work with DPD. Currently, 98% of all orders are delivered within the stated time.

ABOUT EXCHANGES AND RETURNS

How long can I return an online order?

You can return your order within 30 days of receipt.

How can I return an order?

We have made returns as easy as possible and the reason for returning is not important.

You will find a return label with your order. Stick it on the box and drop off the package at a PostNL service point. We can't make it any easier. Click HERE for a PostNL service point near you.

What rules apply to returning different items?

Returned items will only be accepted if they are unused and, as far as possible, packaged in their original packaging with the price tag or sticker attached.

- Trying on clothes once is not considered use.

- Books, CDs, DVDs, games, and cosmetics can only be returned in unopened packaging.

- Some items cannot be returned. These include:

- Gift cards

- Products customized to your specifications

- Items that are clearly personal in nature or cannot be returned due to their nature.

- Audio and video recordings and computer software with broken seals.

- Size/color exchange!

Do you want to exchange an item for the same item in a different size or color? You can return your order within the viewing period. And you simply place your new order as you normally would. An order for the same item in a different size or color counts as a new order.

Are there costs associated with returns?

Yes, return shipments are at your own expense.